SnapeCall Team

Gill is an experienced Customer Service Manager and often the first point of contact for our Customers, receiving new instructions from our Clients and booking Managers appointments to inspect and assess damage.

Dan is a qualified building surveyor and construction specialist with substantial experience dealing with domestic and commercial property.

Matt joined us from a production management background, bringing great structure to his work. He has substantial construction experience having been involved in a number of high value refurbishments. Matt supports our whole Management team and helps to achieve a cohesive repair process.

Ollie is an experienced Construction Manager who has transferred his skills into the insurance re-instatement sector recently. He brings a wealth of construction and building repair knowledge and an excellent customer focussed approach to problem solving.

Casey joined our business through our apprentice programme and is aiming to develop a career in construction management having completed his apprenticeship. He continues to persue an Insurance Industry Specific training programme supported by SnapeCall along with one of our clients and is well placed to help our customers throughout their claim process.

Joelly has been a key member of our team for many years, previously managing all aspects of our claim administration and now Desktop Managing our customers claims. Joelly is supported by a team of Surveyors across the South West.

Phil is an extremely competent building surveyor who has worked in our Industry for many years. He brings a wealth of knowledge and experience to the claims he Manages and has a real empathy for our customer's.

Mike has a high end construction background working on many conservation projects across our region. He's a hands on individual with great empathy for our customers enabling him to find the best solution every time.

Adam has worked in our Industry for many years and is a highly experienced Insurance Claim Building Surveyor. His significant experience and expertise helps Adam manage some of our larger and more complicated claims.

Steve has significant experience in the buildings claims industry, having worked at the sharp end for many years. He has a down to earth and grounded approach, along with a vast technical knowledge helping him to support our apprentice programme.

Simon is an experienced construction and refurbishment specialist. During his career he has worked on the specialist conservation of a number of listed properties building on his knowledge and experience all the time. Simon is also a qualified restoration and mould specialist.

Nick has been managing Insurance Repairs and general building works across the South West for more years than he cares to remember. He brings a wealth of technical knowledge to his role and has real compassion for his customers.

John is a proven construction manager who is used to dealing with multiple projects at the same time. He builds strong relations with his customers and construction trades helping to provide successful solutions.

Phill is an extremely competent Quantity Surveyor, Building Surveyor and Technical Specialist. He specialises in subsidence works and likes nothing more than getting involved in something complicated that others shy away from.

Justin joined the business in 2005 and established the insurance division within the Snape Group. He leads a highly successful operation, with a great team who really care for their customers. Justin continues to lead the business through times of great change within the insurance industry whilst maintaining focus on the needs of the client and the customer.

Sarah and her team look after all things accounts. Her team ensure our specialist sub-contractors and material suppliers are paid on time, the staff payroll runs correctly and claims are settled correctly and quickly.